Shipping policy
IN-STOCK ITEMS
All items listed on our website are dispatched within 24 hours unless marked as: PREORDER or CUSTOM MADE or CUSTOMISED.
Free Shipping: For orders over R5000 within South Africa.
Please note that this applies if all items in basket are from one shipping profile.
Our courier does not operate on weekends and public holidays . The delivery timelines are based on business days - week days only.
Delivery Services: Starts from R130 for door-to-door delivery for Gauteng and from R150 other provinces, with rates depending on your area and your your service choice - Same Day service, overnight service or standard delivery service.
Delivery to Courier Guy Lockers is also available for R100 nationwide for small orders up to 2kg. Please note that The Locker service has slight delays and may take up to 4 working days.
Same Day Service - Gauteng - The order needs to be placed by 7pm on the day before.
Overnight Service: Available in Gauteng and most regional main centres are eligible for this service. The order needs to be placed by 6am to be delivered on the next business day.
Same Day Service for Regional areas is also available - The order needs to be placed by 7pm on the day before. This service is also available on week days only.
Standard Service/ Economy - Delivery is within 2 - 4 business days
All orders for in stock items are delivered within 1 -4 business days.
NB: There are no deliveries on weekends and public holidays unless you have selected a Courier Guy Locker option, you can pick your orders on weekends if you have received your pin for collection.
We aim to keep you informed about any delivery delays or area restrictions from our couriers.
We deliver throughout South Africa and to select countries worldwide. Please confirm international delivery times by contacting us on WhatsApp at: +27645014634 ( WhatsApp only)
Please note: We do not have a physical storefront for walk-in customers. Tracking details will be sent as soon as your parcel is dispatched.
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IMPORTED & CUSTOM-MADE ITEMS - PREORDER COLLECTION
The price displayed is the final cost , no hidden fees.
Imported items are clearly marked on product listings. If you have any questions, feel free to ask in our chat before placing your order.
Dispatch time for made to order is 8 - 13 working days. You will be notified when your order ships
Personalized items - 10 - 15 working days
If you are unsure about any of our shipping timelines , kindly get in touch: